Job Completion Survey

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
185 Reviews
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  • Jim M.
    Durango, CO
    Reviewed on September 5th, 2017

    Unbelievable. We have a very nice area rig that we just couldn't get as clean as we wanted. Tried another lica outfit to no avail. These guys returned our area rig looking brand new and smelling great. Wow. Great service!!!!

  • Jasmine J.
    Durango , CO
    Reviewed on July 26th, 2017

    My carpets were destroyed! I have a kid, a big dog, light colored carpet, and pay no attention when I take my trash out and drag it down the stairs - so you can imagine. BEST made my carpets look like new, the staff were so friendly, and they made sure I was completely satisfied. I wouldn't go anywhere else.

  • Juan L.
    Farmington, NM
    Reviewed on June 9th, 2017

    Had Best come in and do our floors and WOW!!!! Thank u very much Thomas And John for the great work you guys did.

  • Brad D.
    Durango, CO
    Reviewed on May 19th, 2017
    • How was your experience with the first phone call to the company?
    • How would you rate the appearance of our service technician?
    • How would you rate the competence of our service technician?
    • How was the cleanup process?
    • How would you rate your overall experience with us?

    Comment: Came home from vacation to find water flowing out my garage door. Immediately called Best even though it was 7 pm. They were on site within 2 hours and worked until things were stabilized. A shout out to Nate and the crew for taking care of business and making my life easy. Appreciate their professionalism and efficiency and working around my needs. A great company.

  • Daniel O.
    Durango, CO
    Reviewed on May 12th, 2017
    • How was your experience with the first phone call to the company?
    • How would you rate the appearance of our service technician?
    • How would you rate the competence of our service technician?
    • How was the cleanup process?
    • How would you rate your overall experience with us?

    Comment: Great customer service, prompt, and straight to the point, was able to work with my unique situation with no questions asked. Would definitely use BEST again when I need!!!!

  • Joe C.
    Farmington, NM
    Reviewed on May 7th, 2017
    • How was your experience with the first phone call to the company?
    • How would you rate the appearance of our service technician?
    • How would you rate the competence of our service technician?
    • How was the cleanup process?
    • How would you rate your overall experience with us?

    Comment: Way exceeded my expectation. John was on time very professional. The results were amazing! Thanks you guys are awesome

  • Emma R.
    Durango, CO
    Reviewed on May 7th, 2017
    • How was your experience with the first phone call to the company?
    • How would you rate the appearance of our service technician?
    • How would you rate the competence of our service technician?
    • How was the cleanup process?
    • How would you rate your overall experience with us?

    Comment: Best was very professional w very helpful technicians. Our home flooded and it was really a nightmare I'm so thankful we called Best they explained everything thing that needed to be done and got our home back to us in no time

  • Shea W.
    Durango, CO
    Reviewed on May 5th, 2017
    • How was your experience with the first phone call to the company?
    • How would you rate the appearance of our service technician?
    • How would you rate the competence of our service technician?
    • How was the cleanup process?
    • How would you rate your overall experience with us?

    Comment: Professional, efficient and so happy with how clean the carpets are!!

  • Ryan J.
    Durango, CO
    Reviewed on April 28th, 2017
    • How was your experience with the first phone call to the company?
    • How would you rate the appearance of our service technician?
    • How would you rate the competence of our service technician?
    • How was the cleanup process?
    • How would you rate your overall experience with us?

    Comment: I used Best to clean my carpets and tile and they've never looked better! I'm amazed they were able to get the stubborn spots out that other carpet cleaners couldn't. Brad was very professional and his assistants, Ryan and Kevin, were very diligent in their cleaning process. I'll never use another cleaning company again! Best is the BEST!!

  • Leslie, H.
    Durango, CO
    Reviewed on April 28th, 2017

    My carpets have never looked better. Brad did an "excellent" job and I highly recommend BEST cleaning!

  • Shawna T.
    Farmington , NM
    Reviewed on April 27th, 2017

    I have to say BEST is the BEST!!!! Brad cleaned my carpets and they look brand new now. Very professional, Great Customer Service, knowledgeable, friendly and on time. Thank you Brad and BEST for the hard work.

  • Nancy E.
    Durango, CO
    Reviewed on April 27th, 2017

    Best cleaning cleaned my carpet and I can't believe what a difference it made ! Feels like new carpet

  • Kelsey C.
    Pagosa Springs, CO
    Reviewed on April 11th, 2017

    Robert with Best Cleaning is amazing! Helped me on extremely short notice and was incredibly knowledgeable and helpful.

  • Upton, L.
    Farmington, NM
    Reviewed on April 7th, 2017

    I had a fire at my home, it was a devastating experience. BEST Cleaning & Restoration came to my rescue and restored my home beyond my expectations. The crew were professional and communicated with me every step of the way. If you ever find yourself in this situation, call BEST!

  • Mark S.
    Silverton, CO
    Reviewed on March 7th, 2017
    • How was your experience with the first phone call to the company?
    • How would you rate the appearance of our service technician?
    • How would you rate the competence of our service technician?
    • How was the cleanup process?
    • How would you rate your overall experience with us?

    Comment: Great people who know exactly what they are doing.

  • Rose K.
    Aztec , NM
    Reviewed on February 9th, 2017

    My carpet's look amazing thank you so so so much best!!! And Thomas is very knowledgeable, polite and professional.

  • Reschke, J.
    Durango, CO
    Reviewed on December 13th, 2016

    My carpet/stairs were a mess (pets & parties) but BEST knew just how to make them look like new again. Thank you!

  • Eugene S.
    Durango, CO
    Reviewed on August 12th, 2016

    Nate & the Best Crew were top notch, fast & reliable, we were panicked when we saw rain in our bedroom from a kitchen flood, we are back at ease because of their professional work. I wish I could give them 10 stars!

  • Pam H.
    Farmington, NM
    Reviewed on May 14th, 2016

    Best always does a great job for me. Their staff is great, very friendly and made my carpets look so good.

  • Tisha N.
    Farmington, NM
    Reviewed on May 12th, 2016

    John and Thomas are awesome. Very kind and respectful.They really get the job done effectively and with really cute butts ladies ;). Lol

  • Corky K.
    Farmington, NM
    Reviewed on April 18th, 2016

    Just want you to know what a wonderful job Thomas and John did last Friday. They were so friendly informative and I felt at ease instantly. My house looks great and I recommend you to other family members and friends. Good Job guys. Cant wait for them to do my Saltio Tile in kitchen.

  • Courtney H.
    Durango, CO
    Reviewed on April 14th, 2016

    Brett you are so good at reminding us all of the important things that we need to do to keep our self-healthy. Getting our heating ducts cleaned every 5 years is not something that was on my radar. Thank you for bring it up so that I can keep my family safe and healthy.

  • Amanda C.
    Durango, CO
    Reviewed on December 23rd, 2015

    We had an electrical fire and called BEST for the smoke damage. The employees were friendly, professional, helpful and started the restoration right away. They did an excellent job at getting the smell of smoke out. This company's name says it all, they truly are the BEST! They have my recommendation and 5 stars for a job exceptionally done. Thank You BEST!

  • Amanda Cristine G.
    Durango, CO
    Reviewed on December 22nd, 2015

    We had an electrical fire and called BEST for the smoke damage. The employees were friendly, professional, helpful and started the restoration right away. They did an excellent job at getting the smell of smoke out. This company's name says it all, they truly are the BEST! They have my recommendation and 5 stars for a job exceptionally done. Thank You BEST!

4.97 out of 5 ( 185 Reviews )