Job Completion Survey

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
185 Reviews
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  • Lorna L.
    Reviewed on May 17th, 2018

    Before you hire anyone else be sure to have these wonderful and competent restoration team members give you a bid. I was astonished by how reasonable their quote was, and they really do provide the best service in Durango and Beyond. They were personable and caring as well as competent. It's hard to find such high quality men in this day and age. You won't be sorry.

  • Anita B.
    Aztec, NM
    Reviewed on May 11th, 2018

    I have been using Best Cleaning for 3 years now they always done a professional job and they have one of the best teams I have ever done business with in my years of doing business.

  • Jacob N.
    Durango, CO
    Reviewed on May 11th, 2018

    Someone was at my door within a few hours and a crew was working on the flooding within 4 hours! While we were away on vacation they worked to dry out the crawl space and return everything to it's previous state. I could not be happier and will use them anytime needed. Great company!

  • Katherine B.
    Silverton, CO
    Reviewed on May 10th, 2018

    Awesome and super friendly guys. Very professional. We had the misfortune of a flood in our home and we used a company that our insurance recommended. They were very rude, seemed to not have a clue on what to do, and acted very unprofessional. We're very happy we had the sense to get rid of them and use Best. We will definitely be recommending Best to all our friends and family!

  • Keith B.
    Pagosa Springs, CO
    Reviewed on May 10th, 2018

    BEST CDRS did a terrific job cleaning up and ensuring the safe restoration of an old hunting cabin into a children's nature center in Pagosa Springs. Audubon Rockies, a non-profit organization, was grateful for BEST's willingness to work with them on a very fair price and offering the best possible service(s) and professionalism. We would like to thank BEST for making the Nature Center at Four Mile Ranch a usable center and hub for environmental education!

  • Drew B.
    Durango, CO
    Reviewed on May 1st, 2018

    For anyone unfortunate enough to experience a disaster, these folks are a godsend. It is good to know a company like this exists; Honest, hardworking, dedicated, and empathetic. They went so far above and beyond their call and helped me dig ditches, install pipe and culvert, and move furniture. Bless them for spending multiple 12 hour+ days, to help save my home. THANK YOU Ivan, Nate, Kayden, and John!

  • Devon W.
    Bayfield, CO
    Reviewed on April 19th, 2018

    Very professional and efficient. They go that extra mile to make the job well done!

  • Kelle C.
    Pagosa Springs, CO
    Reviewed on February 26th, 2018

    BEST CDRS did a terrific job cleaning up and ensuring the safe restoration of an old hunting cabin into a children's nature center in Pagosa Springs. Audubon Rockies, a non-profit organization, was grateful for BEST's willingness to work with them on a very fair price and offering the best possible service(s) and professionalism. We would like to thank BEST for making the Nature Center at Four Mile Ranch a usable center and hub for environmental education!

  • Robin W.
    Bayfield, CO
    Reviewed on February 12th, 2018

    Thank you! The guys did great!

  • Kendra S.
    Bayfield, CO
    Reviewed on January 17th, 2018
    • How was your experience with the first phone call to the company?
    • How would you rate the appearance of our service technician?
    • How would you rate the competence of our service technician?
    • How was the cleanup process?
    • How would you rate your overall experience with us?

    Comment: Robert did an amazing job working with me on this project and came to the aid super fast! Thank you, Robert, Nate and Kirsten - You all are a FABULOUS, professional team to work with!!! I will call you again if needed :)

  • Tammy M.
    Farmington, NM
    Reviewed on January 17th, 2018
    • How was your experience with the first phone call to the company?
    • How would you rate the appearance of our service technician?
    • How would you rate the competence of our service technician?
    • How was the cleanup process?
    • How would you rate your overall experience with us?

    Comment: Thomas and the entire team at BEST were professional, courteous, and did a PHENOMENAL job with everything asked of them. I won't use any other company after receiving this level of service!

  • David R.
    Bayfield, CO
    Reviewed on January 16th, 2018
    • How was your experience with the first phone call to the company?
    • How would you rate the appearance of our service technician?
    • How would you rate the competence of our service technician?
    • How was the cleanup process?
    • How would you rate your overall experience with us?

    Comment: From the first phone call to finishing with our house, Best Cleaning was very prompt and polite. This is a company that truly believes in trying to help get your life back in order after damage is done to your home. World class professionalism!!!

  • Rachel S.
    Durango, CO
    Reviewed on January 11th, 2018

    I came home after having spend almost a week in ICU due to asthma this past week. It was a rough week with full of concerns except for-- the coming home part. BEST went through my entire house and cleaned the vents, carpets as well as handled any and all situations that would allow me to continue to recover at home in a clean environment. I cannot rave about this company or Robert, Thomas and Ivan more... The hospital was anxious about releasing me with the condition I had been in, and am still recovering from...There were 3 parties involved on my side helping to coordinate a time for them to do all of this before I came home (mind you each family member was in a different area and state). Best communicated with all of us without missing a beat, were quick to start and respond to any and all questions. They were extremely professional and are very educated in their field not just trained in a routine but actually KNOW what they are doing ...which to me-- like most others- is important to have when working with any company. You can see they are a company (as well as the individuals personally) care about their work and will provide you the absolute best without gimmicks or beating around the bush. I wish I could rate higher than 5 ...either way I cannot say enough good things about this group. They did an absolutely beautiful job....I didnt realize a house could smell this clean/brand new all in a matter of hours. Hands down BEST WILL be my go to or my recommendation evey time now. Robert, Thomas and Ivan ...thank you so so much. I appriciate it more than you know!

  • Gloria S.
    Aztec, NM
    Reviewed on December 22nd, 2017

    Great professional work and FAST.

  • Annabel S.
    Durango, CO
    Reviewed on December 12th, 2017

    I appreciate the prompt response to my call for service and the cleaning/restoration done.

  • Tom L.
    Durango, Co
    Reviewed on November 27th, 2017

    Looks a lot better, job well done!

  • Marvin M.
    Farmington, NM
    Reviewed on November 22nd, 2017

    I received great service, quality work and great pricing from BEST. I highly recommend using them.

  • Bob E.
    Mancos, CO
    Reviewed on November 21st, 2017

    Excellent service & work!

  • Lou M.
    Farmington, NM
    Reviewed on November 17th, 2017

    Thomas and John were great! This is the third time over the years I have used Best Cleaning and the carpets look so wonderful. Very professional and friendly and explain a lot.

  • Louis & Shannon V.
    Farmington, Nm
    Reviewed on November 9th, 2017

    John and Thomas were prompt, courteous and very professional!!

  • Jim A.
    Durango, CO
    Reviewed on November 6th, 2017

    Robert, Ryan, Kevin & Bert were very professional and efficient. They were very nice and I appreciate all of their help.

  • Ted + Jessie S.
    Farmington, NM
    Reviewed on October 25th, 2017

    We would like to thank you-Robert and all who entered our home to help with our flood/mold disaster. Every individual we met was efficient, kind and considerate in a time when we were also facing other problems than this sudden happening. We will be your best advocates to others- thank you

  • Madison U.
    Durango, CO
    Reviewed on October 9th, 2017
    • How was your experience with the first phone call to the company?
    • How would you rate the appearance of our service technician?
    • How would you rate the competence of our service technician?
    • How was the cleanup process?
    • How would you rate your overall experience with us?

    Comment: Was 30mins late and had to reschedule for later in the afternoon, then he arrived early. From there he was in and out, so far so good with the cleaning of the carpets. And for my inconvenience of having to reschedule they gave me 10% off.

  • Jim M.
    Pagosa Springs , CO
    Reviewed on September 5th, 2017

    Unbelievable. We have a very nice area rug that we just couldn't get as clean as we wanted. Tried another licensed outfit to no avail. These guys returned our area rug looking brand new and smelling great. Wow. Great service!!!!

4.97 out of 5 ( 185 Reviews )