Job Completion Survey

My family uses Best for all our carpet cleaning needs. They are always very professional and get the job done! We recently had them do HVAC cleaning and it made a world of difference.

We had technicians from Best clean our tile floor. They saved me a significant amount of time and energy.

We had a water supply line break flood in Farmington a couple weeks ago and knew BEST was the company to call. Made a quick call and Bert and Diego arrived in Farmington in a little over an hour to assess, set up drying equipment, and begin moving carpet and baseboards. They are very knowledgeable, good communicators and worked quickly. Bert explained the process and expectations very clearly and really helped us understand what to expect in this disruption. Field Manager Thomas assessed the success of the restoration and is an expert in every area of emergency cleaning and restoration. Kirsten in the office has been very helpful working with us and our insurance adjuster also. We can say enough about BEST services and staff. Thank you to everyone for your great efforts and attitude!

Our home flooded from a broken water heater and Zach was out the same day I called! He was very professional with the entire process. They were very neat and tidy with moving all the furniture and even went above and beyond moving the furniture again to make room for us to stay! He was very knowledgeable on then entire process. I would HIGHLY recommend this business! I called many others with no response but they JUMPED on the process! Thank you again for all your help and advice!!

The field rep was so knowledgeable, helpful, and responsive. An experience I was dreading turned out very positive!

We had a water supply line break flood in Farmington a couple weeks ago and knew BEST was the company to call. Made a quick call and Bert and Diego arrived in Farmington in a little over an hour to assess, set up drying equipment, and begin moving carpet and baseboards. They are very knowledgeable, good communicators and worked quickly. Bert explained the process and expectations very clearly and really helped us understand what to expect in this disruption. Field Manager Thomas assessed the success of the restoration and is an expert in every area of emergency cleaning and restoration. Kirsten in the office has been very helpful working with us and our insurance adjuster also. We can say enough about BEST services and staff. Thank you to everyone for your great efforts and attitude!

When we had a major roof leak, Chris and his crew came quickly. He provided a quote for demolition, clean up (including tests for mold etc), treatment for existing mold and mold prevention, drywall repair, and texturizing. They finished the job on time. Chris even power washed and swept the floor! We will definitely call them again should we need.

• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with us?

Comment:

BEST Cleaning truly is the best in Durango! They have cleaned the carpets of my rental condo for the past five years. They never disappoint, their rates are very fair, their service is very responsive, and you can see from these photos what a fantastic job they do. Thank you for providing consistent quality service!!!

If u tried the rest now try the best! 2 more smiling faces after i left there place ask for thomas and u will smile too!

• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with us?

Comment: The 2 gentlemen were personable, friendly, polite, thorough, and professional. I will recommend your services to my friends!!

• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with us?

Comment:

• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with us?

Comment: Had good experience, techs were there to do the o-zone treatment when they said they would, everything was good.

• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with us?

Comment: Buyer of home, mold remediation

• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with us?

Comment: Clean 5th Wheel Trailer for mice droppings and nests.

Thank you to Thomas and crew for doing a magnificent job on mitigating the water damage to our master bathroom and downstairs bedroom. I have felt safe and cared for since you arrived. Your staff is top notch and I'll be telling everyone I know about Best Cleaning.

Thomas and his team are AWESOME! In 2018, I had the chore of updating my mom’s home in Farmington and didn’t have a clue of where to start ....in came BEST and within two weeks the job was complete. We recently had candle wax spilled on the new carpet, which was installed in 2018, and Thomas came in and once again saved the day (see before and after photos)! This is your go-to company to get things done with great customer service and jobs done in a timely manner at a reasonable price!

• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with us?

Comment:

Quality work and outstanding customer service 👍🏻

• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with us?

Comment:

• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with us?

Comment: We rely on Best for top service and we aren't disappointed!! Good team and right on top of every cleaning issue.

There name suites them well. On New Years day the City Sewer line flooded my basement. Best was fast to the rescue, with there team in full force. They are very knowledgeable, friendly, and very professional. I highly recommend them!!! Thank you Best for your services.