Job Completion Survey

I assumed that Quality customer service was a thing of the past until we used Best Cleaning and Restoration! From the initial phone call with Jackie to book the service to the completion of the project, it was all first rate. Bert called every morning to inform us of arrival time. He was considerate, polite and very professional. A huge asset to this company! I would HIGHLY recommend Best Cleaning & Disaster Restoration Services!

Thank you BEST! My furnace air ducts are squeaky clean, your team was quick and professional, and I will 100% use your serves again.

The guys at Best were great to work with! On time, efficient, professional, and made my home look wonderful! Really appreciate their work and will definitely ask for their assistance again.

Caden and staff are amazing. I have used Best Cleaning on multiple occasions for both personal and business. They are professional, thorough, timely and courteous. I highly recommend Best Cleaning - they are a great team!

These guys showed up on time and made recommendations based on my 9 month old. Super professional and great value. Did exactly what they said they were going to do, brought their own water and showed up right on time. Highly recommend.

Great Crew! Super fast with excellent communication. Water heater leaked from the bottom. BEST brought out dehumidifier same day. Treated the area and contained.

Courteous and professional, thank you BEST!

I had the guys at best clean out and replace insulation in a crawls space that was previously overrun by rodents and who knows what else. After having another company walk off the job because it was too hard, the guys at Best came through and got the job done. Best of all they were polite and pleasant while they crawled around under my house. The work was done well and was completed on schedule. Couldn't ask for more. Best is highly recommended.

Best was very helpful!

A pipe broke at my house and I was standing in 2" of water in my basement. Best cleaning was there in under 20 minutes with dehumidifiers, and air movers and did such an amazing job!!! They worked so quickly and efficiently that my brand new wood floors were salvaged and there was no drywall damage. This company knows how to do it better than anyone else, they are fast and efficient! The owner even called to check on the job and was extremely professional and caring. I was a total nut case and he was very kind despite my freaking out. have also used them for carpet cleaning over the past 15 years, I tried another company one time and it did not compare, I will never use anyone else. They are the absolute BEST!!!!

We had a large crock pot full of chili spill in the back of our minivan. It soaked in to the carpet, went under the carpet, in all the nooks and crannies around the seat attachments and frame, etc. Tried cleaning it, but just couldn't get the smell out and couldn't get it totally clean. The odor got worse and worse, and by day 4, we found maggots underneath the carpet. So gross... Tried asking a detailer, but everyone was either booked for weeks, or didn't want to touch it.

I called Jackie at BEST and she was immediately ready to help. She arranged to have me bring in my van the next morning and Andrew deep cleaned the vehicle. The carpet was toast, but they got the smell (and the maggots) out, and at a VERY reasonable cost.

I can't recommend this company enough and will definitely use them again in the future.

My family uses Best for all our carpet cleaning needs. They are always very professional and get the job done! We recently had them do HVAC cleaning and it made a world of difference.

We had technicians from Best clean our tile floor. They saved me a significant amount of time and energy.

We had a water supply line break flood in Farmington a couple weeks ago and knew BEST was the company to call. Made a quick call and Bert and Diego arrived in Farmington in a little over an hour to assess, set up drying equipment, and begin moving carpet and baseboards. They are very knowledgeable, good communicators and worked quickly. Bert explained the process and expectations very clearly and really helped us understand what to expect in this disruption. Field Manager Thomas assessed the success of the restoration and is an expert in every area of emergency cleaning and restoration. Kirsten in the office has been very helpful working with us and our insurance adjuster also. We can say enough about BEST services and staff. Thank you to everyone for your great efforts and attitude!

Our home flooded from a broken water heater and Zach was out the same day I called! He was very professional with the entire process. They were very neat and tidy with moving all the furniture and even went above and beyond moving the furniture again to make room for us to stay! He was very knowledgeable on then entire process. I would HIGHLY recommend this business! I called many others with no response but they JUMPED on the process! Thank you again for all your help and advice!!

The field rep was so knowledgeable, helpful, and responsive. An experience I was dreading turned out very positive!

We had a water supply line break flood in Farmington a couple weeks ago and knew BEST was the company to call. Made a quick call and Bert and Diego arrived in Farmington in a little over an hour to assess, set up drying equipment, and begin moving carpet and baseboards. They are very knowledgeable, good communicators and worked quickly. Bert explained the process and expectations very clearly and really helped us understand what to expect in this disruption. Field Manager Thomas assessed the success of the restoration and is an expert in every area of emergency cleaning and restoration. Kirsten in the office has been very helpful working with us and our insurance adjuster also. We can say enough about BEST services and staff. Thank you to everyone for your great efforts and attitude!

When we had a major roof leak, Chris and his crew came quickly. He provided a quote for demolition, clean up (including tests for mold etc), treatment for existing mold and mold prevention, drywall repair, and texturizing. They finished the job on time. Chris even power washed and swept the floor! We will definitely call them again should we need.

• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with us?

Comment:

BEST Cleaning truly is the best in Durango! They have cleaned the carpets of my rental condo for the past five years. They never disappoint, their rates are very fair, their service is very responsive, and you can see from these photos what a fantastic job they do. Thank you for providing consistent quality service!!!

If u tried the rest now try the best! 2 more smiling faces after i left there place ask for thomas and u will smile too!